Infrastructure Management
Cloudplus provides services in management and monitoring of the IT Infrastructure and Applications in the Cloud (Public, Private and Hybrid) as well as on premise infrastructure. Virtualization services provide the customers with cost and agility advantages. We provide 24X7 monitoring and management services for Applications, Databases, Middleware, Storage, Network Devices, Servers, Backup, Virtualization
Our ApproachOur services focus on providing managed solution to meet the dynamic business requirement. We design the right monitoring solutions which provide visibility and insight into IT Infrastructure and Applications. Our approach is to provide proactive capabilities in managing and maintaining IT Infrastructure at an optimum level.
Our IT infrastructure Management and Monitoring solution is capable of the Implementation of New Infrastructure, Upgrading the Existing Infrastructure to enhance the capacity, Proactive Maintenance, Reactive Maintenance and Maintaining an Optimal Working of the IT Services. In addition, it also provides capacity planning, trends and reports for the management, and meets the criteria for ISO 20001, ISO 27000 standards and various other compliance requirements.
Services
Cloudplus Engagement Model
Infrastructure Management & Monitoring |
Staff Augmentation |
Shared |
Custom |
|---|---|---|---|
| Model | Dedicated to a customer | Multiple customer service | Custom |
| Scope | L1 - Monitor, Incident Request Triage L2 - Skill Based support L3 - Specialised Domain Based Support |
L1 - Monitor, Incident Request Triage L2 - Skill Based support L3 - Specialised Domain Based Support |
L1 - Monitor, Incident Request Triage L2 - Skill Based support L3 - Specialised Domain Based Support |
| Pricing Model | Time & Material | Fixed Price | Fixed Price, Time & Material |